HOW LONG DOES IT TAKE

The process generally begins with a meeting at the workshop where we can look at samples and discuss your plans and ideas.


After this you can continue to plan your kitchen, probably using the Ikea Kitchen Planner, bearing in mind the additional options available to you from Bespokea.


You can of course contact me at any time for advice and rough costings of one-off units, different door styles etc.

 

When you have made your final plans I will provide costs and a production schedule for your Bespokea items. I will also assist you in creating your Ikea shopping list if required.


Work will start on the payment of a 60% deposit. Production takes between 4 and 6 weeks depending on the door style and availability of some materials.


LEGAL - TERMS AND CONDITIONS

GENERAL

These Terms & Conditions shall apply to all sales through BESPOKEA and will exclude application of any deviating general or specific conditions or terms of buyer. No waiver or modification of these Conditions of Sale shall be binding upon BESPOKEA unless approved in writing by an authorized representative of BESPOKEA.


If you order from a country outside the UK, please note that you are responsible for paying any import and duty fees that may arise in connection with your delivery. BESPOKEA has no responsibility to pay such fees. Your shipment may be held in customs by FedEx Shipping until your fees are paid.


AFFILLIATIONS

BESPOKEA is in no way affiliated with Ikea™, their products or their processes.


We are not responsible for any Ikea™ transactions, orders or binding contracts. We are not responsible for the ordering, receiving, fitting, returning of Ikea™ products.


BESPOKEA are not liable or responsible for the ordering of Ikea™ units, fixtures or fittings to complete your Kitchen, nor are we held responsible for any items brought or sold under the Ikea™ trademark. We are also not responsilbe for any finishing or improper qualities of any Ikea™ furniture which you may be using with your BESPOKEA kitchen.


DELIVERY

The delivery time for products made to order is normally 6 weeks.

 

Your delivery time will be given upon order completion.

 

Some of our more bespoke finishes and materials may take longer due to stock availability and order status from our suppliers. The delivery time may also be
affected if a customer wants to make changes to an order after it has been placed.


PAYMENT

A deposit of 60% is required before any materials can be ordered or work started. In the event of an order being cancelled, this deposit is non-refundable.


The balance of 40% is required before collection/delivery of goods. You are of course welcome to inspect the goods before paying this balance.


Because materials are ordered to suit an order, customers should be aware that making minor changes after this has happened may have a disproportionate effect upon the cost.


RECOMMENDATIONS

BESPOKEA may suggest the use of either suppliers or sub-contractors. Whilst these are made in good faith, BESPOKEA cannot be held responsible for any losses or issues arising from such use.


SAMPLES

BESPOKEA may show clients samples of veneers or other finishes that can be used. It should be realised that these are a natural product and some variation from

samples may occur.